Choosing Omid hospital is a choice beyond treatment

We recognise that illnesses and ailments don’t stop because we are living during a global pandemic. In fact, we are continuing to treat patients across a range of specialties, offering the same services and high-quality care that we have always provided. In response to the new environment, we have made important changes to how our hospital operates so we can deliver our services safely and efficiently. These include adapting our hospital processes, implementing additional safety measures and adopting new technology, to ensure that all our patients feel confident and reassured when accessing medical care with us.  

• The health, wellbeing and safety of our patients, their families and our people is our priority.
• The hospital remains open as usual, however there are some changes to our services
• If you have an appointment and you have any of the Covid-19 symptoms, please call us before you come to the hospital.
• Visitors aren’t allowed into the hospital to see patients at the moment in line with Public Health guidance and government requirements. This is a temporary measure to keep everyone safe at this difficult time.

Our goal at Omid Hospital is to be a  Covid-safe hospital, as far as possible. We have a number of important safety measures in place to minimize any risk of Covid-19 transmission to a patient or member of staff whilst at the hospital,including :

• Screening our patients

We are screening all our patients before they enter the hospital. Outpatients will be assessed via a questionnaire, and in certain cases will also receive a swab test. We also check patients and guests body temperature on arrival.

• Testing our consultants and staff

We have an on-site Covid-19 testing hub where our staff are swabbed for Covid-19. Staff who test positive will not be allowed to return to work until they have received a negative swab result.

• Enhanced cleaning policies

We have intensified our cleanliness and infection control processes, with greater supplies and cleaning resource throughout the hospital, and frequent sanitising stations.

• Personal Protective Equipment (PPE) for our staff

Our staff always have the appropriate PPE (surgical face masks, scrubs, goggles etc.) suitable for their role and area they work in.

• Social distancing

Social distancing guidelines for both patients and staff are in place, with clear signage  reminders throughout the hospital. We have supported this by creating additional space throughout the hospital, for example, creating more space between the chairs in our Reception area to protect our patients.   At the start of the pandemic, Omid hospital were under unprecedented pressure to treat COVID-19 patients creating delays to standard procedures. Cancer patients, who are highly vulnerable to the virus, also faced having time-critical treatment postponed. Throughout our partnership with the Iran Health Department we’ve performed time-critical cancer surgeries. Everyone at the Omid Hospital went above and beyond to support both Iran health Service and privately funded patients to make sure they received a high standard of care when they needed it the most.